Shipping policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays. If we are experiencing a high volume of orders, processing may be delayed by a few days. We'll notify you via email if there is a significant delay.
Shipping Rates & Delivery Estimates Shipping charges are calculated and displayed at checkout. We offer the following options:
- Standard Shipping (Australia): 5–10 business days
- Express Shipping (Australia): 2–4 business days
- International Shipping: 10–21 business days depending on destination
Order Tracking Once your order has shipped, you will receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.
Shipping Destinations We ship Australia-wide and to select international destinations. Some remote areas may incur additional shipping charges or extended delivery times.
Customs, Duties & Taxes (International Orders) TechTrove AU is not responsible for any customs fees, import duties, or taxes applied to international orders. These charges are the responsibility of the customer.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at [your contact email] within 7 days of the expected delivery date so we can assist you.
Contact Us For any shipping enquiries, please reach out to us at dgoodwin1318@gmail.com or visit our contact page.